ReviewsBro support
How can we help?
Use BroFam's secure contact form for installation, review collection, moderation, imports, storefront blocks, headless integration, privacy, or review-integrity questions.
Helpful details
- Your
*.myshopify.comstore domain. - The ReviewsBro screen or storefront URL involved.
- The approximate UTC time and exact error message.
- A product or public review identifier when relevant.
- Whether the issue concerns a Shopify theme or headless storefront.
Reviewer requests
To report spam, request deletion of your own review, or dispute a moderation decision, include the merchant domain, public review identifier, the email address used for the review when applicable, and a concise explanation. Support may request additional evidence through a secure channel before changing customer-linked information.
Do not include
Never send passwords, Shopify tokens, API credentials, payment details, full customer lists, private media URLs, or unrelated personal information.
